About Xingye Machinery
Uptime is Our Promise
Service is not an afterthought—it's a system. We keep your plant running for decades, not just years.
Profitability = Uptime
We don't just sell iron; we sell an Integrated Support Ecosystem designed to predict failures before they happen and resolve issues in hours, not weeks.
Service Level Agreement
The "Zero-Downtime" Strategy
Remote Diagnostics
Real-Time
All stationary plants come with 4G/PLC modules. We log in remotely to read error codes, adjust recipes, and update firmware instantly.
Parts Dispatch
< 48 Hours
We stock 80% of critical wear parts (liners, blades, sensors) in our export warehouse. Partnered with DHL & FedEx for rapid deployment.
Health Check
Annual
Preventive care is cheaper than repairs. We offer yearly Calibration Audits where certified engineers review weighing accuracy and structure.
The Maintenance Standard
Every Xingye plant comes with a rigorous maintenance schedule. Following this protocol is the difference between a 5-year and a 20-year lifespan.
Daily Protocol
- High-pressure mixer washout
- Check air compressor (95-105 PSI)
- Visual inspection of discharge gates
Weekly Protocol
- Lubricate aggregate gate pivots
- Check belt tension & tracking
- Calibrate water & cement scales
Monthly Protocol
- Inspect gearbox oil levels
- Check silo dust collector filters
- Verify emergency stop functionality
Annual Protocol
- Full structural integrity audit
- Replace mixer liners & blades
- Professional weighing certification
Operator Training Academy
The best machine is useless without a skilled operator. We don't just hand over the keys; we certify your team on-site or at our HQ.
Safety Protocols
Lockout/Tagout & Hazard Avoidance
Recipe Optimization
Water-Cement Ratio & Slump Control
Troubleshooting 101
Error Code Analysis & Sensor Calibration
Certified
Xingye Operator
Next Step